Your Biotic Pro membership is set to automatically renew at the end of the billing cycle, but you can cancel the renewal at any time. Your membership will still remain active until the expiration date. After that, you won’t be charged again. From the Menu Bar at the top of the website, click the Log In…

If you don’t know what your current password is, you can easily reset it: From the Menu Bar at the top of the website, click the Log In link. Under the Log In button, click “Lost your password?“ Enter your username or email address that you registered your account with, and then click the “Reset Password”…

When you place an order with us, whether it be for a store product or a Biotic Pro membership, your credit/debit card number will be saved and can be used for future purchases. It will also be used for when your Biotic Pro membership automatically renews at the end of its billing cycle. Your actual card…

If you know what your current password is but want to change it, follow these steps: From the Menu Bar at the top of the website, click the Log In link, and then enter your username and password. Once you log in, click on the Account Details tab. Scroll down to Password Change. Enter your current password Enter…